Terms & Conditions

Free P&P (Nationwide & EU)
Slaneyside Kennel Supplies offers free P&P for all Dogtrace products within Ireland and to all EU countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, CzechRepublic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom).

The DOGTRACE range of electronic dog training equipment comes with a 2 year warranty as standard from date of purchase. The guarantee is valid within all the countries with an officially authorised seller of Dogtrace products. For more information on Dogtrace Warranty Terms & Conditions go to www.dogtrace.com/terms-and-conditions-en

If any Dogtrace electronic device becomes defective due to faulty materials or faulty electronic mechanism within 24 months (36 months if register for extended warranty) from the date of purchase, VNT electronics guarantees to replace all defective parts free of charge or – at our discretion – replace the unit free of charge provided that the device is registered on the Dogtrace web site within 90 days of purchase. Accessories, attachments, batteries and chargers are not included in the extended warranty and all carry the standard Dogtrace warranty. In order to make a claim you will need to take or send your product, sales receipt and Certificate of Warranty to the official authorised seller.

DOGTRACE 3 year Extended Warranty
Register online with Dogtrace to avail of the extended warranty from 2 years to three years. To register go to www.dogtrace.com/register-your-dogtrace-product. Please note that accessories, attachments, batteries and chargers are not included in the extended warranty.

For FAQs go to www.dogtrace.com/frequently-asked-question